Thank you for your interest in our software development services and digital goods available for purchase on www.hasithaya.com, owned and operated by Hasitha Dayarathna, a freelance software developer. We want you to be satisfied with your purchase, and offer the following refund policy:

Software Development Services:

We take pride in providing our clients with the best possible software development services. If for any reason you are not satisfied with our services, we offer a 14-day money-back guarantee. To be eligible for a refund, you must meet the following conditions:

• You must contact us within 14 days of the start of the project to request a refund.
• You must clearly explain why you are not satisfied with our services.
• We must have had a chance to address your concerns and provide a solution. If we are unable to do so, we will provide a full refund.

Digital Goods:

We also sell digital goods on our website. Due to the nature of these products, we do not offer refunds unless there is a technical problem with the product that we are unable to resolve. If you are experiencing technical difficulties with one of our digital products, we will make every effort to resolve the issue. If we are unable to do so, we will provide a full refund within 14 days of the purchase.

Conditions for a refund for a new purchase:

You must meet ALL of the following conditions:

• You must be the original purchaser.
• You are within the first 14 days of the purchase of the item. No refunds will be granted after the first 14 days of the original purchase whatsoever.
• You have attempted to resolve your issue(s) with our support team.
• Issues caused by third-party plugins, operating systems, web server applications (Apache/Nginx/PHP/MySQL), web hostings, themes, or other software will not provide grounds for a refund.
• Refunds will not be granted if you simply decide not to use the purchased products. We stand behind our products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why.

Before you request a refund, you must do the following:

• Read the extensive documentation related to the item you purchased.
• Confirm that your PC or server meets the specifications laid out requirements for the product.
• Contact us using the contact information provided on our website if you are facing issue even after going through the above two points.

If you’re not sure whether a product is right for you, please contact us with your questions before making a purchase. We will be happy to assist you.

Due to the nature of digital goods, we recognize that this policy can be abused, and reserve the right to refuse refunds if we determine the refund policy is being taken advantage of.

If your refund request is approved, we will process your refund within 14 days. Refunds will be processed using the same payment method used for the original purchase, unless otherwise agreed upon.

By purchasing our software development services and digital goods from our website, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment, or legal actions.

Contact Us

If you have any questions or concerns about our refund policy, please contact us using the contact information provided on our website.